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Refunds & Returns

This returns policy applies to the purchase of Kiwipong products made online through our website (

Kiwipong Refunds & Returns Policy

Under the Consumer Guarantees Act, we will repair or replace as necessary any products which are delivered to you in anything less than the condition that you would expect.

If this is the case, get in contact with us and we will rectify the issue as soon as possible.

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‘Change of Mind’ Purchases

Unfortunately, we cannot exchange or refund purchases that you change your mind about.

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